Data Entry & Documentation:

• Input and update data into systems or databases.
• Maintain and organize physical and electronic records.
• Prepare reports, spreadsheets, and other documents as needed.

Communication & Correspondence:

• Answer phone calls, emails, and direct inquiries to appropriate staff members.
• Compose, proofread, and send correspondence, including letters, memos, and emails.
• Handle outgoing and incoming mail, including sorting and distributing.

Filing & Organization:

• Maintain and organize paper and digital files, ensuring proper storage and retrieval.
• Create and manage filing systems to store important documents, such as contracts, invoices, and employee records.

Office Support:

• Perform routine office tasks, including ordering office supplies, managing inventory, and ensuring the office environment is organized and tidy.
• Assist in scheduling meetings, appointments, and making travel arrangements when necessary.
• Greet visitors and direct them to the appropriate departments or individuals.

Customer Service:

• Provide a high level of customer service by responding to queries and addressing client or employee concerns.
• Assist with any administrative tasks related to customer service or client satisfaction.