Partners Personnel
Clerical Customer Service
Local Distribution Center is looking for Customer Service Clerical in the South Phoenix Area
Seasonal with TTH opportunity
Job Title: Customer Service Representative
Shift Monday-Saturday, 7AM to finish
Pay rate: $19/HR
Job duties: • Tracking drivers, making sure they are running on time, completing exceptions in both systems and following up with the customers/clients regarding the exceptions. • Answering incoming calls from drivers/clients/customers
• Assist with scheduling received completed orders
• Identifying customer needs, clarifying the information that is given, research every issue and provide solutions • Managing escalated orders in the medic shop• Respond timely to all inquiries from assigned client(s) via email and/or phone
Requirements: • Good written and verbal communication skills
• Ability to proactive identify problems and solve them before they become an issue
• Ability to “think outside the box” to find solutions to customer issues
• Ability to effectively multi-task
• Ability to read, interpret and understand large amounts of information
• Advanced Word, Excel and PowerPoint skills
• Ability to work a flexible schedule to meet business needs
For more information please contact Partners Personnel Tempe
1740 E. Broadway Rd. #110 Tempe, AZ 85282
480-844-4989
#TempeBranchCA