We are seeking a compassionate and dedicated Case Manager to join our team in PALM SPRINGS. The Case Manager will be responsible for assessing clients' needs, developing and implementing individualized care plans, and coordinating resources to ensure clients receive the support they need to achieve their goals. The ideal candidate will possess strong interpersonal skills, a proactive attitude, and a commitment to delivering high-quality care.
Location: Palm Springs

Key Responsibilities:

• Client Assessment: Conduct comprehensive assessments to identify clients' needs, strengths, and challenges. Develop and implement individualized care plans based on these assessments.
• Care Coordination: Collaborate with clients, families, and other service providers to coordinate and manage the delivery of services and resources. Ensure clients receive appropriate support and follow-up.
• Resource Management: Identify and connect clients with community resources, services, and programs that align with their needs and goals. Monitor and evaluate the effectiveness of these services.
• Advocacy: Advocate on behalf of clients to ensure they have access to necessary services and support. Address any barriers or issues that may arise.
• Documentation: Maintain accurate and up-to-date records of client interactions, progress, and outcomes. Prepare reports as needed for internal and external purposes.
• Crisis Intervention: Provide support and intervention during crisis situations. Develop and implement crisis management plans when necessary.
• Education and Support: Educate clients and their families about available services, support systems, and self-care strategies. Provide emotional support and guidance throughout the case management process.

Qualifications:

• Skills: Strong interpersonal and communication skills, both verbal and written. Excellent organizational and problem-solving abilities. Proficiency in using case management software and other relevant tools.
• Knowledge: Understanding of community resources, social service systems, and relevant laws and regulations. Familiarity with best practices in case management and client advocacy.
• Attributes: Empathetic, patient, and non-judgmental. Ability to work independently and as part of a team. Strong commitment to client-centered care and ethical practice.
• Admin or CSR experience preferred.