Our Napa Distribution Center seeks a Customer Service Associate dedicated to providing excellent support to our customers. This role involves assisting customers with inquiries, processing orders, and ensuring a positive customer experience. We’re looking for friendly, detail-oriented individuals who enjoy helping others.

JOB TITLE: Customer Service

SCHEDULE - 6:30 a.m. until 3:00 p.m., OT may be required, Schedule is subject to change per client request

PAY RATE - $17.50 per hour

JOB DUTIES:

-Answer customer inquiries by phone, email, or in person, providing prompt and helpful assistance.

-Process customer orders accurately and coordinate with the warehouse team to ensure timely fulfillment.

-Address any customer issues or complaints, working to resolve them quickly and effectively.

-Maintain records of customer interactions and transactions.

-Support the team with administrative tasks and help maintain a clean, organized workspace.

JOB QUALIFICATIONS:

-Strong communication and interpersonal skills.

-Ability to manage multiple tasks and work well under pressure.

-Basic computer skills and proficiency in handling phone and email correspondence.

-Prior experience in customer service preferred, but not required.

Visit or call us for more details

1355 W. Imola Ave, Napa, CA 94559

(707)238-0243

#NapaBranchCA