Partners Personnel
Customer Service
Client Site Industry & Highlights
We are currently hiring for Customer Service
Job Title: Customer Service
Pay Rate: $18.00
Schedule (Days and Time): 1st 8am-630pm
Job Duties/Responsibilities
• Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
• Collects and enters orders for new or additional products or services.
• Fields customer questions and concerns; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
• Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Performs other related duties as assigned.
Required Skills/Abilities:
• Excellent communication skills including active listening.
• Service-oriented and able to resolve customer grievances.
• Proficient computer skills with the ability to learn new software.
Education and Experience:
• High school diploma or equivalent.
• Customer service experience required.
• College Diploma/Degree preferred.
Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at time
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