Client Site Industry & Highlights 

We are currently hiring for Customer Service 

Job Title: Customer Service   

Pay Rate: $18.00

Schedule (Days and Time): 1^st 8am-630pm

Job Duties/Responsibilities 

•           Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.

•           Collects and enters orders for new or additional products or services.

•           Fields customer questions and concerns; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.

•           Ensures that appropriate actions are taken to resolve customers’ problems and concerns.

•           Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.

•           Performs other related duties as assigned. 

Required Skills/Abilities: 

•           Excellent communication skills including active listening.

•           Service-oriented and able to resolve customer grievances.

•           Proficient computer skills with the ability to learn new software.

Education and Experience:

•           High school diploma or equivalent.

•           Customer service experience required.

•           College Diploma/Degree preferred.

Physical Requirements: 

•           Prolonged periods sitting at a desk and working on a computer.

•           Must be able to lift up to 15 pounds at time

#BufordBranchCA