Partners Personnel
Front Desk Clerk
San Diego, CA
Chula Vista CA 3001
$16.85/hour
Clerical/CSR/Admin
Job Summary: The Front Desk Clerk serves as the first point of contact for guests and visitors, providing exceptional customer service and administrative support. This role is essential for ensuring a welcoming atmosphere and efficient front desk operations.
Key Responsibilities:
Guest Reception:
- Greet guests warmly and assist with check-in and check-out procedures.
- Provide information about hotel amenities, local attractions, and services.
Administrative Duties:
- Manage phone calls, emails, and reservations efficiently.
- Maintain accurate records of guest information and payments.
Customer Service:
- Address guest inquiries and resolve any issues or complaints promptly.
- Ensure a high level of customer satisfaction through friendly and professional service.
Facility Management:
- Monitor and maintain cleanliness and organization of the front desk area.
- Coordinate with housekeeping and maintenance staff to ensure guest needs are met.
Security and Compliance:
- Ensure compliance with safety and security protocols.
- Handle confidential information with discretion and care.
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