Customer Service Rep

Lakeland, FL

Lakeland FL 3104

$15.00/hour

Clerical/CSR/Admin

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Customer Service Representative

(In office 4 days and remote on Saturdays)

Pay: $15/hour

We are seeking a Customer Service Representative to manage email and text message communications via a desktop chat platform. No over the phone or in-person interaction is required. The ideal candidate must excel in written communication and be able to handle fast-paced, efficient communication.

Key Responsibilities:

- Respond to customer inquiries via email and text quickly and efficiently.

- Use desktop chat software to manage customer interactions.

- Ensure clear, professional communication in all written responses.

- Work remotely on Saturdays.

Requirements:

- Excellent written communication skills.

- Ability to work in a fast-paced environment.

- Trustworthy and reliable, as you will be working remotely 1 of the 5 days.

- Availability for full-time training (in-office) for the first 1-2 weeks.

Schedule:

- Training: Monday – Friday, 8:30 AM – 5:00 PM