Partners Personnel
Customer Service
ANNAPOLIS JCT, MD
Clerical 3126
$19.00/hour
Clerical/CSR/Admin
Current openings are for Full-Time Customer Service Call Center Professionals. Candidates must be energetic and detail-oriented with a friendly, professional demeanor and clear speaking voice.
The position will require all Customer Call Service Call Center Professionals to work onsite at our office. Monday - Friday (8:30 p.m. - 5:00 p.m. additional shifts with evening hours are available.
Responsibilities include:
- Provide customer service support to our various clients' customers
- Answering heavy inbound calls and assisting the caller in whatever capacity necessary
- Assisting customers with various orders, shipping, taxes, and completing /placing orders
- Provide membership support by updating membership information, membership benefits, cancelling memberships as requested
- Answering general customer questions and doing required research if necessary.
Requirements
- Call Center experience is preferred
- Must possess excellent oral and written communication skills.
- Strong grammar and spelling are highly required in this position.
- Must be dependable and organized with a mindset of a team player.
- Must have strong attention to detail and be able to take accurate notes as needed
- MS Word, Excel, and Outlook
Salary: We start all new Customer Service Professionals at $19.00 per hour