Debt Collection Specialists assist consumers with the resolution of past due accounts across multiple market verticals such as healthcare, utility, retail, and government. A multi-step training and coaching program will ensure your overall success and that you meet all Federal and State Collection laws. Job Duties/ Responsibilities: * Experience with high volume inbound/outbound calls *Experience with collections and past due accounts *Experience with processing payments and setting up arrangements Requirements: * Minimum 1 year Customer Service experience * Must pass Background check * Must pass Drug Screen Benefits: Formal paid training program Unlimited free parking On-Site subsidised vending for employees 7 PTO days, 6 paid holidays and 3 unpaid days after 1 year.