The Freight Broker is responsible for connecting shippers with carriers to ensure the efficient and cost-effective transportation of goods. This role involves managing relationships with both shippers and carriers, negotiating rates, handling logistics, and resolving any issues that arise during the shipping process. The ideal candidate will have strong communication and negotiation skills, a good understanding of the transportation industry, and the ability to manage multiple tasks simultaneously.

Key Responsibilities

1. Customer Relationship Management

   • Develop and maintain relationships with shippers and carriers.
   • Understand clients' transportation needs and provide solutions.
   • Communicate effectively with clients to keep them informed about the status of their shipments.

2. Freight Negotiation and Booking

   • Negotiate freight rates with carriers to secure the best terms for clients.
   • Book transportation services for shipments, ensuring all details are accurate and complete.
   • Handle carrier selection based on cost, reliability, and service level.

3. Logistics Coordination

   • Coordinate the logistics of shipping routes, schedules, and delivery times.
   • Ensure timely and accurate delivery of goods by managing the transportation process from start to finish.
   • Monitor shipments and track their progress to resolve any issues or delays.

4. Documentation and Compliance

   • Prepare and manage shipping documents, including bills of lading, shipping orders, and contracts.
   • Ensure that all shipments comply with relevant regulations and company policies.
   • Maintain records of transactions and communications for future reference and audits.

5. Problem Resolution

   • Address and resolve any issues or disputes between shippers and carriers.
   • Handle claims for lost or damaged goods and work to resolve discrepancies.

6. Market Research and Analysis

   • Stay informed about industry trends, market conditions, and competitor activities.
   • Conduct market research to identify new business opportunities and improve services.

7. Sales and Business Development

   • Develop and implement strategies to attract new clients and expand business opportunities.
   • Meet sales targets and contribute to the growth of the brokerage firm.
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   • Skills and Qualifications  
   • Experience: Previous experience in logistics, transportation, or sales is beneficial. Experience as a freight broker is a plus. 
   • Skills:
     • Strong communication and negotiation skills.
     • Proficient in using transportation management systems
     • Excellent organizational and multitasking abilities.
     • Knowledge of transportation regulations and industry standards.
     • Problem-solving skills and the ability to manage conflicts.
     • Analytical skills for market research and rate negotiation
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