Partners Personnel

Inside Sales

Suwanee, GA
Buford GA 3074
Apply Now

Job Summary:

Position processes customers orders received.  Assist customers with inquiries regarding orders, shipments, prices and stock.  Supports sales staff with customer information.

Duties and Responsibilities:

  • Records and processes orders, inquiries and quotations received by telephone, fax, email, personal contact and daily mail.
  • Provides pricing/delivery within established guidelines.
  • Researches and obtains resolution of a variety of customer complaints and issues.
  • Tracks order activity and alerts appropriate personnel whenever necessary.
  • Serves as communication link between customer and sales personnel to assure responsiveness.
  • Suggests additional and/or alternative products or services to meet customer needs.
  • Supports the needs of sales management and staff.
  • Maintains maintenance of customer master file.
  • Assists with daily invoicing and processing credits when necessary.
  • Cross-trained to assist with other job functions within the department when required.

Skill and Educational Requirements

Customer service experience, computer literate (Microsoft Office Applications/email), AS400 experience would be a plus, High School or GED minimum.

Needed Attributes:

Ability to handle stressful situations, organization, attention to detail, good oral and written communication, team player, motivated, professionalism, interpersonal relations, and adaptability.


Apply Now
Similar Jobs
(770) 502-6339
Buford, GA

Contact Form