Partners Personnel

Customer Service Account Specialist

Customer Service Account Specialist

Santa Maria 3118


Job location


Phone(805) 867-7670
BranchSanta Maria 3118
Pay Rate$20.00/hour

Job Description

We are currently recruiting for a Customer Service Account Specialist in Buellton, CA! 

Pay Rate: $20.00 - $23.00 per hour DOE. 

Schedule: Monday - Friday 6am-4pm 

Job Duties: 

*Answering incoming calls, processing orders, entering data into the ERP system, and collaborating with multiple department

*Check shipment confirmations and enter tracking numbers into the database as needed. 

*Collaborate with Sales representatives to best support customers 

*Enter customer orders into ERP database in a timely and accurate manner, verifying the accuracy of each order 

*Expedite existing orders and notify customers of any pricing issues, delays, or discontinued products. 

*Inform customers of unit prices, shipping dates, anticipated delays, and answer any questions about products, services *Respond to numerous email requests each day from customers in an efficient, effective, and timely manner 

*Send order confirmations to customers 

Job Requirements:

-Ability to communication verbally and in writing in a professional manner 

-Ability to effectively work both independently and as part of a team 

-Advanced customer service skills, both in person, on the phone, and virtually (email / chat / messaging / online) 

-At least 2 years experience with computer software (Word, Excel, Outlook) 

-Experience with database software programs (SysPro), internet / website savvy, CRM (Salesforce) preferred. 

-Excellent communication skills both verbally and in written format 

-High school diploma required, Associate’s Degree strongly preferred and Bachelor’s degree preferred 

-Minimum 5 years working in a fast-paced, diverse and customer-service environment, preferably in manufacturing industry 

For more information: 

Visit us at 611 S Broadway, Santa Maria, CA 93454 

Call us at (805) 867-7670 

Let Partners Personnel put you to work! 


Apply Now
Apply Now

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