Pay Rate: $20-25 per hour

Location

• Remote-based position 
• Optional to work at a local branch

Responsibilities

• 3+ years of experience in billing and/or collections
• Partner with the Regional Collectors in review of the past due customers and provide guidance towards a solution of outstanding invoices to reduce DSO and increase cash flow
• Perform account reconciliations as requested, primarily a resource to our branches for AR requests
• Monitor client account details for non-payments, delayed payments, and other irregularities
• Run reports and analyze data and effectively communicate with management 
• Work with cross functional departments to resolve payment and/or billing issues
• Ability to work with high volume and related issues quickly, efficiently, and effectively to mitigate further exposure
• Review Credit of Potential/New/Existing customers: compile accurate credit scoring with company required legal documents to assess credit worthiness
• Maintain credit set up in our system  
• Ad-hoc reporting, Help Desk Tickets, and special projects

Education/Required Skills

• The ideal applicant will have a minimum Bachelor’s degree in finance, business administration or a related field
• 3-5 years of experience in credit and collections or billing
• Analytical and problem solving
• Applicants must possess high volume environment, fast paced, and work independently
• Extensive verbal/written communication skills
• Effective decision making and follow-through, ability to effectively communicate process/rules to internal/external customers
• Detail oriented and highly organized and as a quick learner
• Proficient in Microsoft Office – Intermediate Excel- Vlookup, pivot tables, formulas

Preferred

• Soft Collection experience
• Strong work ethic 
• Billing experience
• Understand contract language, payment terms, late fees, and interest
• Ability to work with minimal supervision and accept additional responsibilities