Partners Personnel

Credit and Collection Analyst (Internal)

Credit and Collection Analyst (Internal)

Rancho Cucamonga CA US

Job location

Rancho Cucamonga CA US

CategoryInternal careers

Job Description

Our company Partners Personnel is seeking a National Collector to help with A/R collections on a national level. We are rapidly growing and seeking to hire a detailed and customer service-oriented candidate.

  • Location: In-Office position - Haven Ave, Rancho Cucamonga, CA
  • Pay: $23+ per hour, depending on experience
  • Shift: 8:00am - 5:00pm (must be available for weekly overtime)
  • Schedule: Monday Through Friday


Job Title: Temporary National Collector
Company: Partners Personnel - Rancho Cucamonga

Pay starts at $23.00+ depending on experience


• 3 years’+ experience in Collections

• Intermediate to Advance Excel experience (Spreadsheets) and MS Teams

• Resolve billing and customer credit issues

• Work with Aging Reports, Sales Analysis, request balance transfers and invoice corrections to reconcile or collect on accounts

•  Update account status records and collection efforts

•  Proficient with computers, Microsoft Office

•  Basic Accounts Receivable processing
• Work on multiple projects and meet deadlines by setting priorities with work projects

• Can communicate clearly verbally and in writing

• Excellent organizational skills and attention to detail

• Positive attitude with a willingness to learn

• Must be a team player & able to establish and maintain effective working relationships with colleagues and clients
 • Education: High school or equivalent (Preferred)


• The Collections Specialist is responsible for contacting clients who have Past Due accounts

• Resend invoices, update account information, or change contact information in system

• Post payment information in system

• Flag accounts past 20 estimated days past due and work closely with Manager in providing account information

• Escalate when necessary to accelerate the collection process

• It is important that applicants interested in this role also be comfortable with basic Accounts Receivables processing

• Establish and maintain effective and cooperative working relationships with colleagues and customers

• High volume phone calls/emails to assigned delinquent customers

• Provide support to colleagues on complex issues such as research investigations, account reconciliations, and disputed items with customers

• Respond to client account queries in a timely and professional manner
• Perform additional tasks assigned by management

Preferred Skills

  • Soft Collection experience
  • Strong work ethic 
  • Billing experience
  • Understand contract language, payment terms, late fees, and interest
  • Ability to work with minimal supervision and accept additional responsibilities
Apply Now
Apply Now

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