Our company Partners Personnel is seeking a National Collector to help with A/R collections on a national level. We are rapidly growing and seeking to hire a detailed and customer service-oriented candidate.

• Location: In-Office position - Haven Ave, Rancho Cucamonga, CA
• Pay: $23+ per hour, depending on experience
• Shift: 8:00am - 5:00pm (must be available for weekly overtime)
• Schedule: Monday Through Friday

JOB DETAILS

Job Title: Temporary National Collector
Company: Partners Personnel - Rancho Cucamonga

Benefits:
Pay starts at $23.00+ depending on experience
 

Qualifications:

• 3 years’+ experience in Collections

• Intermediate to Advance Excel experience (Spreadsheets) and MS Teams

• Resolve billing and customer credit issues

• Work with Aging Reports, Sales Analysis, request balance transfers and invoice corrections to reconcile or collect on accounts

•  Update account status records and collection efforts

•  Proficient with computers, Microsoft Office

•  Basic Accounts Receivable processing
• Work on multiple projects and meet deadlines by setting priorities with work projects

• Can communicate clearly verbally and in writing

• Excellent organizational skills and attention to detail

• Positive attitude with a willingness to learn

• Must be a team player & able to establish and maintain effective working relationships with colleagues and clients
 • Education: High school or equivalent (Preferred)

Responsibilities:

• The Collections Specialist is responsible for contacting clients who have Past Due accounts

• Resend invoices, update account information, or change contact information in system

• Post payment information in system

• Flag accounts past 20 estimated days past due and work closely with Manager in providing account information

• Escalate when necessary to accelerate the collection process

• It is important that applicants interested in this role also be comfortable with basic Accounts Receivables processing

• Establish and maintain effective and cooperative working relationships with colleagues and customers

• High volume phone calls/emails to assigned delinquent customers

• Provide support to colleagues on complex issues such as research investigations, account reconciliations, and disputed items with customers

• Respond to client account queries in a timely and professional manner
• Perform additional tasks assigned by management

Preferred Skills

• Soft Collection experience
• Strong work ethic 
• Billing experience
• Understand contract language, payment terms, late fees, and interest
• Ability to work with minimal supervision and accept additional responsibilities