Duties and Responsibilities:

Monitor product inventories.

Review each invoice for accuracy, maintaining active files for all clients that have outstanding invoices, creating aging receivable reports, etc

Work directly with the warehouse clerical staff and corporate team to help process and collect client invoices

Track progress of loads and review factors that affect schedules

Daily entering of data and compiling/completing time-sensitive reports

Check drivers in & out throughout day, print BOL’s and outbound details.

Obtain shipper’s releases number, destination, and trailer number.

Assign doors to drivers

Manage customer order handling, inventory control, and material handling functions

Manage phone calls and correspondence (e-mails, letters, packages etc.).

Assisting with inquiries and problem resolution

Prepare customer delivery reports by collecting, analyzing and summarizing information and trends and use information to proactively communicate with customers

Job Requirements

Bilingual in English / Spanish Required

2 years of customer service experience

Working knowledge of Microsoft Office

Strong computer and Microsoft Office skills

Ability to enter data into a computer quickly and accurately

Working knowledge of Office 365 and AS400 a plus.

#TampaBranchCA