Local Distribution Center in Napa is now hiring for an Sales Operations Manager! Temp to hire OR permanent placement!

Sales Operations Manager

Schedule: Monday- Friday 8:00am - 5:00pm (There are no remote or hybrid options and no flexibility.)

Pay rate: $72,800-$83,500/annual

Job Duties:

Sales Operations: (90%)

•    Liaison for Sales Operations and other departments including Production, Quality and Finance.

•    Manages annual pricing updates of customers in conjunction with Sales Management, which 

includes price list creation, pricing notification and distribution of forms completed.

•    Reviews daily orders for CSR.

•    Supports Sales Management with monthly and quarterly Budget data.

•    Responsible for all Sales Operations SOP creation and updates.

•    Maintains Confidentiality Agreements with direct customers and ensures proper filing in company 

records.

•    Manages 2 direct reports (CSR and Direct Sample Coordinator) and provides back up to each as 

needed during out of office occurrence.

•    CSR back-up may include:

i.   Order administration

ii.   Distribution center liaison

iii.   Main line inquiries 

•    Direct Sample Coordinator back-up may include:

i.   Sample request verification and order administration

ii.   Sample requests follow up

•    Assists Sales Management with projects as needed.

•    Individually, and in conjunction with managers and staff, assures all safety criteria are met or exceeded 

through regular observation and participation in safety meetings.

Quality Assurance: (10%)

•    Receives and processes all QA requests from Distributor customers, Manufacturers, End Users and 

prospective customers working with Quality personnel and Sales Managers.

•    Manages Sales Operations recall process and participates in monthly and annual recall in conjunction 

with Sales Management and Quality.

Job Requirements

Education/Experience:  BA/BS required in addition to 4 - 5 years of work in Sales Operations or 

Sales Administration support.

Skills: Team-oriented and independently motivated/disciplined with demonstrated ability to provide 

exceptional customer service. Excellent telephone etiquette, verbal, and written communication skills.  

-At least 1-2 years of previous experience.

-Attention to detail.

-Intermediate level of knowledge in excel.

-Organizational skills.

-Experienced with Microsoft Office. Any experience with Navision would be helpful.

Visit or call us for more details

1355 W. Imola Ave, Napa, CA 94559 / 2750 N. Texas Suite 100., Fairfield CA 94533

(707)238-0243 / (707)207-8280