Partners Personnel is hiring Customer Services Representative in the East Houston Area (77029)

 

Please give us a call 832-678-5011 or text your full name and position you are applying for a priority call back!

This is a first come first served position.

 

Shift time:

6:00am - 6:00pm

Sunday - Wednesday(Split shift is Wednesday 6:00am - 12:00pm

 

Pay Rate:

$16.00

 

Job Functions:

• Resolve customer complaints via phone, email, mail, or fax.

• Use telephones to reach out to customers and verify account information.

• Greet customers warmly and ascertain problem or reason for calling.

• Assist with placement of orders, refunds, or exchanges.

• Take payment information and other pertinent information such as addresses and phone numbers.

• Answer questions about warranties or terms of sale.

• Suggest solutions when a product malfunctions.

• Inform customer of deals and promotions.

• Sell products and services.

• Attracts potential customers by answering product and service questions, suggesting information about other products and services.

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.