Customer Service Representative
Pasadena (Houston) 3155
HOUSTON TX US
HOUSTON TX US
|Branch||Pasadena (Houston) 3155|
Partners Personnel is hiring Customer Services Representative in the East Houston Area (77029)
Please give us a call 832-678-5011 or text your full name and position you are applying for a priority call back!
This is a first come first served position.
6:00pm - 6:00am
(D) Wednesday - Saturday(Split Shift is Wednesday 12:00am - 6:00am)
• Resolve customer complaints via phone, email, mail, or fax.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Assist with placement of orders, refunds, or exchanges.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Answer questions about warranties or terms of sale.
• Suggest solutions when a product malfunctions.
• Inform customer of deals and promotions.
• Sell products and services.
• Attracts potential customers by answering product and service questions, suggesting information about other products and services.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.