Partners Personnel

Air Ocean Export Shipping Coordinator

Air Ocean Export Shipping Coordinator

Pasadena (Houston) 3057

Humble TX US

Job location

Humble TX US

BranchPasadena (Houston) 3057
Pay Rate$26.00/hour

Job Description

Partner Personnel is Hiring for Air Ocean Export Shipping Coordinator


Apply now on our website

Call or texts us at (832)678-5011


The Air/Ocean Export Operations Representative is responsible for supporting the business unit operations, customer service, compliance, SOPs and KPIs. This position reports to the Station Manager and will be responsible for handling Air Ocean Exports. Ultimately, this position will be responsible for the quality of service and profitability of the corporate global operations teams in accordance to the company's overall strategic goals.


Our client is seeking a driven and dynamic individual who can manage the demands of global imports but also possesses the leadership and communication skills required to effectively interact with clients; The Air/Ocean Export Operations Representative will be a key member of the Team and will interact across all organizational levels corporate business as well as dialogue with global-oriented franchise operations.


Duties Include:


Courteous etiquette via phone or e-mail interaction in order to facilitate client service requests in a thorough and expeditious manner

Air/Ocean Export shipment coordination: Set-up of shipments and/or amendments to existing shipments based upon client directives,

Quote requests: Obtain competitive and unique price solutions able to satisfy clients requests relative to shipment particulars provided.

Tracking updates: Input milestones/tracking updates, provide client updates as shipment(s) progress is obtained through out duration of shipment transit

General inquires and follow up: Fulfillment of any specialized requests provided by client within expected time-frame communicated

Maintain good relationships with shippers and working knowledge of shipper lanes

Compliance functions for department in conjunction with corporate compliance department specific to TSA and FMC compliance

Summary of Desired Qualifications:


Minimum of 3 years of operational experience within the Air Import freight forwarding or logistics transportation sector

Undergraduate degree in business or a related discipline is highly preferred, however, relevant work experience will also be considered

Strong computer skills and analysis capabilities

Import process flow knowledge required for Air /Ocean Export

Ability to quote both retail customers and global agents and understand the variables involved

Knowledge, Skills and Abilities Required:


Excellent interpersonal skills and the ability to work well with both internal customs brokerage team as well as customer nominated brokers

Ability to present ideas in business-friendly and user-friendly language

Excellent verbal and written communication skills

Superior active listening skills

Strong organizational and time-management skills

Analytical problem-solving capabilities

A proven diverse background in all aspects of Air Import freight forwarding and operations within a dynamic growth environment

Apply Now
Apply Now