Partners Personnel

Logistics Coordinator

Logistics Coordinator

Buford 3074

Gainesville GA US

Job location

Gainesville GA US

Phone(770) 502-6339
BranchBuford 3074
Pay Rate$17.00/hour
CategoryClerical/csr/admin

Job Description

Job Description: Logistics Coordinator

 

Job Summary:

The Logistics Coordinator collaborates with a team of highly experienced sales staff and communicates with drivers to guarantee service for shipments. Provides high-level service quality and develops strong relationships with customers and carriers through excellent interpersonal and customer service skills.

 

Essential Duties:

• Routes and dispatches shipments by phone and computer, in an efficient and expedient manner

• Maintains pick-up and delivery times for all shipments

• Tracks the movements of drivers to shippers and receivers in accordance with established procedures, which include Syfan order number, pick-up numbers, directions, and any load specific instructions

• Takes calls from drivers to obtain location updates, ensure they are on-time, and identify any possible issues or delays

• Updates Carrier Sales and Customer Sales Reps of any delays in a timely manner

• Updates the customer with arrivals, departures, delays, etc.

• Documents all the daily calls as received stating the exact details of the load at the time of each call

• Investigates and properly documents all types of product discrepancies such as overages, shortages and damages

• Validates all load data prior to delivery and request documentation as needed

• May have to enter loads, from customer tenders and emails, into the logistics management software

• Meets individual productivity goals (ex. phone calls made, total talk time, etc.)

 

Experience and Skills:

• Intermediate computer skills (i.e. Microsoft Office, customer web sites, keyboard proficiency)

• Strong communication skills, both written and spoken

• Requires high attention to details

• Must be well organized and logical, with the ability to prioritize tasks

• Must adapt quickly to changing policies and procedures

• Self motivated personality with exceptional attendance and punctuality

• Ability to work in a high call volume environment

• Ability to work as part of a team in a fast-paced and pressured environment, communicating effectively with both colleagues and clients, while able to understand and follow verbal and written instructions

• Ability to think critically, using logic and reasoning to identify problems and works towards solutions

• Ability to accept constructive criticism in a professional manner

 

Education Requirements:

• High school diploma / GED or equivalent; Bachelor’s Degree Preferred

• General understanding or knowledge of the transportation industry

• Preferred: 2-3 years of logistics/transportation experience including a general knowledge of transportation procedures and regulations preferred

 

Supervisory Responsibility

This position has no supervisory responsibilities.

 

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This job operates in a physical office environment and is largely a sedentary role. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands, arms and fingers to effectively operate computer equipment and handle and/or lift objects up to 20 pounds.

 

Position Type/Expected Hours of Work

This position has assigned work shifts which includes daytime business hours, afternoons, nights and weekend shift hours.

 

Will Train!! Training is conducted Monday - Friday, 8;00 a.m. to 5:00 p.m., in a classroom environment for two weeks. Pay will be $16.00 per hour during training and will then convert to $20.00 per hour once person starts on floor.

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REF ID
c222_112_14719949
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