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Job Title: Receptionist

Job Summary:
The Receptionist is the first point of contact for visitors, clients, and callers. This role is responsible for creating a welcoming environment, managing front desk operations, and providing administrative support to ensure smooth day-to-day office functions.

Key Responsibilities:

• Greet and assist visitors in a professional and friendly manner
• Answer, screen, and direct incoming phone calls
• Manage front desk operations and maintain a clean, organized reception area
• Schedule appointments and manage calendars as needed
• Handle incoming and outgoing mail, packages, and deliveries
• Provide general administrative support (data entry, filing, scanning, etc.)
• Assist internal teams with basic office tasks and coordination
• Maintain office security by following procedures and monitoring visitor access

Qualifications:

• High school diploma or equivalent
• Previous receptionist, front desk, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills (Microsoft Office, email, phone systems)