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Assistant Manager (ID #445793)
San Luis Obispo, CA
Paso Robles Ca 3117
$26.44/Per Hour
Assistant Manager
Hello San Luis Obispo and Central Coast Candidates! We have an Assistant Manager position available in SLO. Please read below and give us a call if interested.
Position Title: Assistant Manager
Reports to: Office Manager and CEO
Employment Type: Full-Time 9am-5:30pm
Job Summary:
The Assistant Manager will support the Office Manager and CEO in the daily operations of the agency. This role ensures smooth administrative processes, facilitates communication between staff and management, and contributes to overall operational efficiency. The Assistant Manager will assist in supervising office staff, maintaining compliance with regulations, and ensuring that clients receive exceptional care. This position requires strong organizational skills, leadership capabilities, and a passion for improving outcomes.
Key Responsibilities:
• Administrative Support:
o Assist the Office Manager in day-to-day administrative tasks, including scheduling, record-keeping, and documentation.
o Ensure timely and accurate completion of all required paperwork, reports, and client documentation.
o Manage office supplies, equipment, and vendors, ensuring all resources are available and operational.
• Operations Management:
o Coordinate daily activities of the agency, supporting the scheduling of caregivers and home health aides.
o Ensure compliance with state, federal, and industry regulations regarding patient care and record-keeping.
o Monitor and update client records, billing, and payroll information in coordination with the Office Manager.
• Supervisory Role:
o Provide support in training and supervising office staff, ensuring adherence to agency policies and best practices.
o Act as a point of contact for staff inquiries and assist in resolving issues as they arise.
o Participate in performance reviews, offering feedback and guidance to staff members.
• Client and Family Interaction:
o Address client and family concerns with professionalism and empathy, ensuring excellent customer service.
o Assist in conducting client assessments and coordinating care plans with the clinical team and staffing coordinators.
o Ensure clients are provided with timely updates regarding care schedules and changes in services.
• Compliance and Quality Control:
o Ensure that all services provided by the agency comply with industry standards and governmental regulations.
o Assist in internal audits to maintain proper documentation and compliance with policies.
o Help implement quality improvement initiatives to enhance client care and operational efficiency.
• Financial and Reporting Assistance:
o Assist in tracking expenses, managing budgets, and reporting on financial performance.
o Prepare and present reports on operations, staffing, and client services to the Office Manager and CEO.
Qualifications:
• Bachelor’s degree in a related field is preferred.
• Must have access to a vehicle in good working condition
• Strong leadership and organizational skills with the ability to multitask.
• Excellent communication and interpersonal skills, with a high focus on customer service.
• High proficiency in Microsoft Office Suite and Google Workplace.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
Key Competencies:
• Leadership: Ability to inspire and manage staff, providing clear direction and fostering a positive work environment.
• Problem-Solving: Capacity to analyze situations, resolve conflicts, and make informed decisions.
• Attention to Detail: Ensuring accuracy in documentation, scheduling, and compliance processes.
• Adaptability:
Ability to manage changes in regulations, client needs, and internal operations.
•Customer Focus: Commitment to providing outstanding service to clients and their families.
Work Environment: This position operates in an office environment. All employees are expected to adhere to company policies.
Position Title: Assistant Manager
Reports to: Office Manager and CEO
Employment Type: Full-Time 9am-5:30pm
Job Summary:
The Assistant Manager will support the Office Manager and CEO in the daily operations of the agency. This role ensures smooth administrative processes, facilitates communication between staff and management, and contributes to overall operational efficiency. The Assistant Manager will assist in supervising office staff, maintaining compliance with regulations, and ensuring that clients receive exceptional care. This position requires strong organizational skills, leadership capabilities, and a passion for improving outcomes.
Key Responsibilities:
• Administrative Support:
o Assist the Office Manager in day-to-day administrative tasks, including scheduling, record-keeping, and documentation.
o Ensure timely and accurate completion of all required paperwork, reports, and client documentation.
o Manage office supplies, equipment, and vendors, ensuring all resources are available and operational.
• Operations Management:
o Coordinate daily activities of the agency, supporting the scheduling of caregivers and home health aides.
o Ensure compliance with state, federal, and industry regulations regarding patient care and record-keeping.
o Monitor and update client records, billing, and payroll information in coordination with the Office Manager.
• Supervisory Role:
o Provide support in training and supervising office staff, ensuring adherence to agency policies and best practices.
o Act as a point of contact for staff inquiries and assist in resolving issues as they arise.
o Participate in performance reviews, offering feedback and guidance to staff members.
• Client and Family Interaction:
o Address client and family concerns with professionalism and empathy, ensuring excellent customer service.
o Assist in conducting client assessments and coordinating care plans with the clinical team and staffing coordinators.
o Ensure clients are provided with timely updates regarding care schedules and changes in services.
• Compliance and Quality Control:
o Ensure that all services provided by the agency comply with industry standards and governmental regulations.
o Assist in internal audits to maintain proper documentation and compliance with policies.
o Help implement quality improvement initiatives to enhance client care and operational efficiency.
• Financial and Reporting Assistance:
o Assist in tracking expenses, managing budgets, and reporting on financial performance.
o Prepare and present reports on operations, staffing, and client services to the Office Manager and CEO.
Qualifications:
• Bachelor’s degree in a related field is preferred.
• Must have access to a vehicle in good working condition
• Strong leadership and organizational skills with the ability to multitask.
• Excellent communication and interpersonal skills, with a high focus on customer service.
• High proficiency in Microsoft Office Suite and Google Workplace.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
Key Competencies:
• Leadership: Ability to inspire and manage staff, providing clear direction and fostering a positive work environment.
• Problem-Solving: Capacity to analyze situations, resolve conflicts, and make informed decisions.
• Attention to Detail: Ensuring accuracy in documentation, scheduling, and compliance processes.
• Adaptability:
Ability to manage changes in regulations, client needs, and internal operations.
•Customer Focus: Commitment to providing outstanding service to clients and their families.
Work Environment: This position operates in an office environment. All employees are expected to adhere to company policies.
Paso Robles CA 3117
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