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We are currently hiring Customer Service Rep for a distribution in Ontario CA. Job Title: Shipping Clerk Pay Rate: $18.00 to $20.00/HR DOE. Schedule: Mon–Fri (8:30am – 5:30pm) weekend and overtime availability required. Job Duties/Responsibilities: Be responsible for processing and entering purchase orders and accurately. This may include entering Federal/State contract purchase orders when necessary,
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Provide quotes to our customers when requested,
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Run necessary Order Entry reports as required,
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Handle incoming customer service calls/emails as required,
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Alert both IT and Manager with all system errors, pricing errors, engineering errors, etc. to avoid product holds on incoming orders,
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Assist in parts, samples and warranty entries, literature fulfillment and other administrative duties to improve performance to the customer,
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Clarify open issues such as pricing and missing/unclear order information,
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Other duties as assigned.
Qualifications:
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Strong Data Entry skills,
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Able to learn to use ERP system (i.e., our company computer software),
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Detail-Oriented/Takes Initiative/Efficient,
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Strong People Skills,
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Must be able to type with speed and accuracy,
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Proficient in 10key for data entry,
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Demonstrated ability to work within teams & with different personalities,
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Must be punctual, with dependable transportation,
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Ability to multi-task in a fast-paced environment,
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High degree of follow-through,
Requirements:
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High School Diploma; Experience may be substituted for education,
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Minimum of 3-5 years’ work experience in data entry,
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Excellent Written/Verbal Skills,
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Some experience with MS Office, especially with Excel, Word and Outlook