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Job Title: Hospital Hospitality Assistant
Position Type: [Full-time/Part-time]
Position Summary:
We are seeking a compassionate and service-oriented Hospitality Assistant to support our hospital patients, visitors, and staff. This role focuses on providing a welcoming environment, assisting with non-medical needs, and ensuring excellent customer service in all patient interactions.
Key Responsibilities:
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Greet patients, families, and visitors in a warm and professional manner.
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Provide directions and escort guests to appropriate departments.
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Assist patients with meal orders, comfort needs, and basic requests.
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Maintain cleanliness and organization in waiting areas and patient rooms.
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Coordinate with nursing and administrative teams to address patient concerns.
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Restock supplies, linens, and comfort items as needed.
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Support hospital events, programs, and visitor services.
Qualifications:
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High school diploma or equivalent.
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Previous experience in hospitality, customer service, or healthcare preferred.
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Strong communication and interpersonal skills.
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Compassionate, patient, and attentive to diverse needs.
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Ability to work in a fast-paced environment with professionalism.
Physical Requirements:
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Ability to stand, walk, and assist with light lifting throughout the shift.