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Client Site Industry & Highlights
We are currently hiring a Service Admin
Job Title: Service Admin
Pay Rate: $19.50
Schedule (Days and Time): 1st 8am-430pm
Job Duties/Responsibilities
Under general supervision, following well defined procedures while exercising independent judgment in application, performs clerical duties of moderate scope and complexity along with shipping and receiving to provide quality customer service in a timely and accurate manner, while always maintaining safety standards.
To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Embraces and promotes brand value while delivering customer care principles.
Assists in maintaining appearance of facility in professional, clean, and organized manner
Ability to create, edit, complete, and research repair and sales invoices on the computer.
Receives tools for repair, creates repair jobs in computers, places tool in queue for repair.
Prepare tools and part orders for shipment as required, completes daily shipping process.
Check all incoming stock orders against appropriate purchase orders and packing lists.
Receives stock orders into computer system, puts stock away in designated locations.
Assist in managing parts inventory accurately. Assist in physical inventory. Research and resolve discrepancies.
Assists in managing and maintaining office supplies.
Keeps work and storage areas clean, safe, and secure.
Performs other duties as assigned by management.
MINIMUM REQUIREMENTS
Understanding basic computer skills including but not limited to email, word processing, spreadsheet, and PowerPoint software.
Customer service skills and established rapport with Makita customers.
Organizational skills and multi-tasking abilities.
Ability to notify customers of repair estimates, completed repairs, and orders ready for pick up.
Problem solving abilities to assess a situation and keep assigned projects moving forward and on track.
Able to maintain processes and files with integrity.
Knowledge of power tool types.
Bi-lingual Spanish Ability to work in a fast-paced environment.
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